Our Premium Service

Hi, this is Abraham again!

We do not provide two levels of service, a regular and a premium one. Why? Because we always provide a premium service for your own personal satisfaction!

In fact, I am in charge of the customer relation, and when you call to inquire about anything, most times you will be talking to me (I will also be the one to reply to your emails)! This is a direct relation between me and you, and the things I do for you, I do them like I'd do them for myself. I pick every item for you with care, test them and inspect them to ensure they are functional and defectless, supervise the handling and packing of your order, and process payments, refunds, etc... Everything will be done for you with care, professionalism and friendliness! I don't want my customers to deal with Orient Caravan like they're dealing with a company, rather I want them to know they're dealing with the owner directly, a person they can consider to be a friend who will always do his best to please them! I'd really love to get to know my customers personally, and why not, someday welcome them to Damascus and show them around :)

So I'm always at your service, and you can call on me anytime!

For the contact information, please visit the Contact Us page.

Sincerely,

Abraham